Real support will not pressure you to act immediately.
Warning signs
- An unexpected call, text or email about an order you did not place.
- A request for a verification code, password or gift card.
- A link that does not go to the official site or app.
- Threats that your account will be closed unless you pay.
What to do
Hang up or ignore the message. Open the Temu app yourself and check your orders and messages there. Report suspicious messages to your carrier or to the FTC at reportfraud.ftc.gov.
Still stuck? Call 1-888-884-3769